When making or receiving calls, the Apple iPhone 12 and iPhone 12 Pro models have sound difficulties. Apple has introduced a new service program for no sound issues in order to address this issue.
The “iPhone 12 and iPhone 12 Pro Service Programme for No Sound Issues,” according to AppleInsider, is limited to a small number of devices built between October 2020 and April 2021.
Other iPhone models, such as the iPhone 12 mini and iPhone 12 Pro Max, are not included in the program, according to Apple.
A “very tiny percentage” of iPhone 12 and 12 Pro models may encounter sound issues due to a component that could fail on the receiver module, according to a paper outlining the program and its rules.
When placing or receiving calls, affected phones do not generate sound from the receiver, according to the complaint.
Those who have been affected should take their iPhone 12 or 12 Pro to Apple or an Apple Authorized Service Provider for free repair. Devices will be inspected before servicing, as is customary, and customers may be charged for repairs that delay the completion of the audio fix.
For two years following the first retail sale, the program covers affected iPhone 12 and iPhone 12 Pro devices.